Privacy Policy - eTechCube Technologies

Introduction

At eTechCube Technologies, we are committed to protecting your privacy while delivering innovative logistics and ERP solutions. This Privacy Policy explains how we collect, use, and safeguard your data, including information related to load posting, truck management, and ERP usage, ensuring transparency and compliance with data protection laws.

Information We Collect

• Personal Information: Names, email addresses, phone numbers, and company details provided during registration or profile setup.
• Operational Data: Load details, truck specifications, GPS coordinates, and transaction records from our marketplace and ERP modules.
• Technical Data: IP addresses, device information, and usage patterns collected via cookies and analytics tools.
• Optional Information: Feedback or survey responses shared voluntarily by users.

How We Use Your Information

• Providing and maintaining our logistics marketplace and ERP services.
• Optimizing load matching, truck assignments, and route planning based on your data.
• Sending personalized notifications, updates, or marketing materials about our services.
• Ensuring compliance with legal and regulatory requirements, including GST and transport laws.
• Analyzing usage to enhance platform performance, security, and user experience.

Data Sharing and Disclosure

• Service Providers: Third-party vendors (e.g., payment gateways, analytics tools) assisting with logistics operations, bound by confidentiality agreements.
• Legal Requirements: Disclosure to authorities if required by law or to protect eTechCube Technologies's rights.
• Business Transfers: Data may be shared during mergers or acquisitions, with prior user notification.

Data Security

• Encryption of sensitive data, including GPS coordinates and transaction details, during transmission and storage.
• Regular security audits and updates to protect against unauthorized access.
• Access controls limiting data exposure to authorized personnel only.

User Rights and Choices

• Access and Correction: Request to view or update your personal information by contacting our support team.
• Deletion: Request data removal, subject to legal retention periods for logistics records.
• Opt-Out: Unsubscribe from marketing emails via the unsubscribe link in communications.
• Data Portability: Obtain a copy of your data in a structured format upon request.

International Data Transfers

Data may be transferred across borders to support global logistics operations. We ensure compliance with international standards, including GDPR, using standard contractual clauses with our partners.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from users under 13 and will delete such data upon notification from a parent or guardian.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant updates will be notified via email or posted on our website. Please review periodically.